1. Data controller

Controller:
iMediaGO

Activity: Digital services / Software (SaaS – Digital Signage)

Fiscal country: Spain

Contact email: office@imediago.net

iMediaGO is the data controller responsible for processing personal data.

2. Personal data we process

Depending on how the Website is used, we may process:

• Identification data (email address, username)
• Account and login data
• Project and platform usage data
• Technical data (IP address, browser type, device information)
• Communication data (emails sent to support)

iMediaGO does not process special categories of personal data.

3. Purposes of data processing

Personal data is processed for the following purposes:

• User registration and account management
• Providing access to the platform and its functionalities
• Managing subscriptions and services
• Responding to user inquiries and support requests
• Sending service-related communications
• Improving platform security and performance
• Fulfilling legal obligations

4. Legal basis for processing

The processing of personal data is based on:

• Performance of a contract (user account and services)
• User consent (marketing communications, optional cookies)
• Legal obligations applicable to iMediaGO
• Legitimate interest (security, fraud prevention, service improvement)

5. Data recipients

Personal data may be shared only with:

• Trusted service providers (hosting, email, payment processors)
• Public authorities, where required by law

All processors act under data processing agreements in accordance with GDPR.

6. International data transfers

Personal data may be processed outside the European Economic Area only where:

• Adequate safeguards are in place
• Standard Contractual Clauses approved by the European Commission are used

7. Data retention period

Personal data is retained:

• For the duration of the contractual or user relationship
• Until the user requests deletion
• For the time required by applicable legal obligations

8. User rights

Users have the right to:

• Access their personal data
• Rectify inaccurate data
• Request erasure («right to be forgotten»)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time

Requests can be sent to:
office@imediago.net

9. Security measures

iMediaGO applies appropriate technical and organizational measures to protect personal data, including:

• Secure servers and encrypted connections
• Access control and authentication mechanisms
• Regular security updates

10. Cookies and tracking

Information about cookies is available in the Cookie Policy.

Optional cookies are used only with user consent.

11. Changes to this policy

iMediaGO reserves the right to update this Privacy Policy.

The current version will always be available on the Website.